THALMAIR, R. St. Clair, Guy: Knowledge services. A strategic framework for the 21st century organization. Berlin / Boston: De Gruyter Saur 2016 (Current Topics in Library and Information Practice). Mitteilungen der Vereinigung Österreichischer Bibliothekarinnen und Bibliothekare, [S. l.], v. 70, n. 1, p. 139–142, 2017. DOI: 10.31263/voebm.v70i1.1845. Disponível em: https://journals.univie.ac.at/index.php/voebm/article/view/2066. Acesso em: 30 apr. 2024.